FREE SHIPPING for orders over 199€ with the code "FREESHIP"
Fiber: 100% guanaco
Yardage: 1400m per 100g/ 1531 yards per 3.52oz (2/28NM) (Lace weight according to https://en.wikipedia.org/wiki/Yarn_weight )
Colour: grey blue
Guanaco is one of the most precious and luxury fibers. It is very soft, light and increadibly warm.
The yarn is also free from lanolin making it hypo-allergenic and has no peeling.
The yarn is for hand knitting only.
Please note that the picture shown does not reflect the actual size of the cones you receive as it varies with the quantity ordered.
Also there might be some slight differences between the color/shade on the picture and the actual item. Colours may appear different depending on each screen's settings.
If you have any questions, please do not hesitate to contact us.
Payment via paypal of bank transfert.
Prices are indicated per 100 grams or exceptionnally per meter.
Our yarn is sold by weight, not by cones, so
when you order more than one unit of an article at once, you will receive the whole quantity of each article on one cone unless you request otherwise.
Please note that 900g cones from the "bargain" section can not be divided. We can send only the whole 900g cone.
The price for 4kg or wholesale items is already VAT free. If you are in Europe and do not have a VAT number, we will have to add 20% VAT to this price. The shipping for 4kg or wholesale items (if the free shipping code can not be used) should be calculated individually, there might be an extra charge.
Prices are indicated without VAT or Customs.
VAT is added for deliveries in the EU without VAT intracommunautray number.
Please contact us for details.
An invoiced order must be paid within 2 days. If not the articles will be put back for sale.
After 2 unpaid orders, we may stop taking into account client's orders.
The packages are sent through Deutsche Post/DHL or La Poste depending on their weight. The working time before shipping can last up to 3 weeks after we receive the payment as it depends on the quantity ordered. Please note that the processing time of 3-5 days is for orders with 1 article only. If you buy more than 1 article processing time may take up to 3 weeks.
We send the goods with a tracking number and we take all the necessary procedures with the post in charge ourselves.
WARNING: not all countries accept packages of more than 20kg!
For France and German customers delivery takes 2-5 days.
For EU customers delivery takes 2 to 10 days.
For other countries delivery may take from 2 to 4 weeks as it depends on customs (sometimes customs clearance may take up to 2 weeks).
Update 15/03/2020: due to the actual epidemic situation delivery time may be longer. For domestic orders it may take 1 extra week. For international orders it may take 2-3 weeks more.
Please note that the packages are picked up by the post and they are not scanned immediately. This is the rule of the post for the small packages. Then they are delivered to the sorting center. So the first tracking information is when the package is sorted/scanned at the sorting center (you will see "acceptance"). Usually it takes 24-48h after the day when the package was picked up. So please do not worry if there is no information immediately after the pick up.
Then you will see once again "acceptance", it is when the package is scanned at the airport sorting center.
And the next step is when the package is scanned in the destination country.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
As we cut the yarn on demand, cancelling is possible only before payment as it triggers the cutting of the yarn.
Return is possible only in case of mistake in the article delivered or of defect.
A full refund will be done within 14 days after receiving back the item.
For non EU clients: please send the package as "goods return" without any value. If it is sent otherwise and we have to pay customs fees on the returned goods - these fees will be deducted from the refund.
Please note that the picture shown with each article does not reflect the actual size of the cones you receive as it varies with the quantity ordered.
It is shown only to give to the customers a visual guidance of the colours and the aspect of the yarns.
Even so the colour can appear differently on different computers due to various screen settings.
This is not considered as a defect or a mistake in the article delivered and therefore it does not trigger the refund.
You are a designer, you knit clothes on demand or else,
You are looking for a given composition, a rare fiber or you are willing to have yarn dyed in your own colours?
Contact us for we have in stock and we can find much more than what we present on Etsy.